Locked out?
What to do depends on which part you have lost.
There is no automated reset yet. This service does not send email, so it cannot send you a reset link. Recovering an account is done by hand, by a person. It is not fast, but it is not lost either.
Lost your authenticator, but know your password
Enter your email and password as usual. When the code is asked for, type one of the recovery codes you saved when you turned two-factor on — each works once, in place of a code from the app.
Sign in with a recovery code →Forgotten your password
Message us from the address on the account — contact@pesescrow.com. Have a deal reference to hand if you have ever opened one; it is the fastest way to show the account is yours.
Get in touch →A deal is waiting on you right now
Say so in that first message. A deal you cannot reach is not running out of time silently — tell us and it gets held while this is sorted.
Remembered it? Back to sign in
We will never email you a password reset link. If you receive one, it did not come from us — do not open it.